Eligible vehicles may qualify for an anti-theft software upgrade, a zinc ignition cylinder protector, both solutions, or may already be equipped with an engine immobilizer. Enter your VIN at Hyundai’s anti-theft website or contact your Hyundai dealer to verify eligibility. <\/p>\n
Compruebe su n\u00famero de bastidor<\/a><\/p>\n\t\t\t\t2. What is the anti-theft software upgrade?\n\t\t\t\t The anti-theft software upgrade modifies certain vehicle control modules on eligible vehicles equipped with turn-key ignition systems. The software is designed to help prevent the theft method that has been popularized on social media.<\/p>\n\t\t\t\t3. What is the zinc ignition cylinder protector?\n\t\t\t\t The zinc ignition cylinder protector is a dealer-installed metal component that reinforces the ignition cylinder and helps prevent its removal through the theft method popularized on social media.<\/p>\n\t\t\t\t4. Can my vehicle receive both the software and the protector?\n\t\t\t\t Yes. Some eligible vehicles may qualify for both the anti-theft software upgrade and the zinc ignition cylinder protector. Check your VIN or contact your Hyundai dealer to determine eligibility for your specific vehicle. <\/p>\n Compruebe su n\u00famero de bastidor<\/a><\/p>\n\t\t\t\t5. How does the software operate after installation?\n\t\t\t\t After installation, locking the vehicle with the key fob activates the factory alarm and an ignition-disabling feature. The vehicle must be unlocked with the key fob to deactivate the feature.<\/p>\n\t\t\t\t6. How do I activate the software’s anti-theft feature?\n\t\t\t\t To activate the feature, exit the vehicle and lock it using the key fob. To deactivate the feature, unlock the vehicle using the key fob.<\/p>\n\t\t\t\t7. How much do these solutions cost?\n\t\t\t\t The anti-theft software upgrade and the zinc ignition cylinder protector are available at no cost for eligible vehicles.<\/p>\n\t\t\t\t8. How long does installation take?\n\t\t\t\t Installation time varies by vehicle and dealer scheduling. Many software upgrade and ignition cylinder protector installations can be completed in approximately 30 minutes. Please confirm expected timing with your Hyundai dealer when scheduling service.<\/p>\n\t\t\t\t9. Does my vehicle already have an engine immobilizer?\n\t\t\t\t All Hyundai vehicles produced since November 2021 are equipped with an engine immobilizer as standard equipment. To confirm whether your specific vehicle is equipped with an immobilizer or requires an anti-theft solution, check your VIN through Hyundai’s eligibility tool.<\/p>\n Compruebe su n\u00famero de bastidor<\/a><\/p>\n\t\t\t\t10. What should I do if my vehicle was stolen or damaged?\n\t\t\t\t If your vehicle was stolen or damaged, immediately contact local law enforcement and report the incident to your insurance carrier. Afterward, contact Hyundai Customer Care or your Hyundai dealer for assistance and information about available support programs and anti-theft solutions.<\/p>\n\t\t\t\t11. What is the difference between the two solutions?\n\t\t\t\t The software upgrade modifies certain vehicle control modules and activates an ignition-disabling feature when the vehicle is locked with the key fob. The zinc ignition cylinder protector is a dealer-installed metal component that reinforces the ignition cylinder. Eligibility varies by vehicle, so customers should enter their VIN or contact a Hyundai dealer.<\/p>\n\t\t\t\t12. Does the software replace the zinc protector?\n\t\t\t\t The two solutions work differently. The software provides electronic protection against the theft method popularized on social media, while the zinc ignition cylinder protector provides physical reinforcement at the ignition cylinder. Some eligible vehicles may qualify for both.<\/p>\n\t\t\t\t13. How do I use the software after installation?\n\t\t\t\t Lock the vehicle using the key fob to activate the factory alarm and ignition-disabling feature. Use the key fob to unlock the vehicle and deactivate the feature.<\/p>\n\t\t\t\t14. Is the software upgrade widely available? \n\t\t\t\t Hay casi 4 millones de veh\u00edculos modelo 2011-2022 que ya pueden recibir la actualizaci\u00f3n gratuita del software antirrobo.<\/p>\n\t\t\t\t15. How do I receive this software upgrade?\n\t\t\t\t La actualizaci\u00f3n puede realizarse en cualquier concesionario Hyundai y su instalaci\u00f3n dura menos de una hora.\u00a0<\/p>\n\t\t\t\t16. How does it work?\n\t\t\t\t The software upgrade modifies certain vehicle control modules on Hyundai vehicles equipped with standard “turn-key-to-start” ignition systems. As a result, locking the doors will set the factory alarm and activate an “ignition kill” feature so the vehicle cannot be started when subjected to the popularized theft mode.<\/p>\n\t\t\t\t17. What is an engine immobilizer?\n\t\t\t\t Un inmovilizador de motor es un dispositivo electr\u00f3nico de seguridad que impide que un veh\u00edculo arranque a menos que se utilice la llave o el mando correcto.<\/p>\n\t\t\t\t18. How can I tell if my Hyundai vehicle has an engine immobilizer?\n\t\t\t\t Si su veh\u00edculo Hyundai tiene un bot\u00f3n de arranque o se fabric\u00f3 despu\u00e9s de noviembre de 2021, tiene un inmovilizador de motor. Si su veh\u00edculo tiene un sistema de encendido est\u00e1ndar \"llave en mano para arrancar\", introduzca su n\u00famero de bastidor.\u00a0aqu\u00ed<\/a>\u00a0para determinar si puede optar a la actualizaci\u00f3n de software.<\/p>\n\t\t\t\t19. What if my vehicle cannot be fitted with the software upgrade?\n\t\t\t\t Algunos veh\u00edculos modelo 2011-2022 sin inmovilizadores de motor no pueden acomodar la actualizaci\u00f3n de software. Como parte del acuerdo de demanda colectiva propuesto, Hyundai reembolsar\u00e1 a estos propietarios la compra de bloqueos del volante y otros dispositivos antirrobo, como un kit de alarma.<\/p>\n A dealer-installed metal protector that reinforces the ignition cylinder and helps prevent its removal through the theft method popularized on social media. It is available at no cost for eligible vehicles.<\/p>\n Para m\u00e1s informaci\u00f3n, p\u00f3ngase en contacto con el centro de llamadas en\u00a0(888) 498-0390<\/a>.<\/p>\n\t\t\t\t20. Am I eligible to participate in the recently announced class action settlement?\n\t\t\t\t El tribunal ha dado su aprobaci\u00f3n definitiva. Para m\u00e1s informaci\u00f3n, visite el sitio web del acuerdo de demanda colectiva: Inicio - Litigios sobre comercializaci\u00f3n, pr\u00e1cticas de venta y responsabilidad por productos defectuosos de veh\u00edculos Hyundai<\/a>.\u00a0<\/p>\n\t\t\t\t21. May I speak with someone for help or more information?\n\t\t\t\t