Actions Taken to Address Social Media-driven Thefts

Hyundai is taking comprehensive action to assist customers and communities affected by vehicle thefts promoted on social media. Across the country, we are working collaboratively with local government officials, police departments, and other organizations to ensure the safety and security of our customers, their vehicles, and the communities in which we live and do business.

  • Hyundai is working closely with local law enforcement agencies and public officials to raise awareness of free anti-theft software upgrades for eligible vehicles and to provide steering wheel locks to affected customers.
  • Hyundai dealers across the country are maximizing the number of anti-theft software installations that can be performed daily, accelerating completion rates that are reported to National Highway Traffic Safety Administration.
  • In addition to these dealer installations, Hyundai is hosting mobile anti-theft service centers in cities around the country to further drive software installations. The clinics are in partnership with local government officials, law enforcement agencies, and community groups, including Mayor Muriel Bowser and the Metropolitan Police Department in Washington, D.C., Mayor Eric Adams and the New York Policy Department in New York City, and the Urban League of Metropolitan St. Louis.
  • This initiative is being replicated across other major metropolitan areas, Chicago, Minneapolis, St. Paul, Rochester, and Cleveland. Hyundai is also supporting several single-day, regional clinics operated by Hyundai dealers across the country, including in Arizona, California, Georgia, Florida, Nevada, and Ohio.
  • In collaborating with AAA insurers, Hyundai is offering insurance options in most states for owners of certain Hyundai vehicles without immobilizing anti-theft devices.
  • Hyundai is also continuously monitoring and working with social media platforms to remove videos that promote the thefts. Our collaboration with these companies helps to deter further theft attempts against Hyundai vehicles.
  • Engine immobilizers are now standard on all Hyundai vehicles produced as of November 2021.

Collaboration at the state and local levels is fundamental to protect our communities from car theft. That’s why we have been steadfast in our collaboration with local officials and with over 850 law enforcement agencies throughout the country to not only to raise awareness of the issue but also provide residents with the right tools, resources, and anti-theft devices that help protect their vehicles and themselves.

 

To explore partnering with Hyundai, contact our team